Refunds And Returns Policy

Refunds

Please choose carefully as Australia Lighting does not normally provided a refund, where you have simply changed your mind. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Please note: The customer is responsible to arrange and pay for the return delivery if you have selected the wrong light.

If any damage to the packaging or light fitting/s has occured there be a 20% restocking fee applied.

To organise a return please call 03 9548 9200 or email info@australianlighting.com.au

Returns for Clearance Items, Made to order and Special orders

Regrettably, Australian Lighting will not accept any form of return/s if a customer is to change his/her mind on products classified as made to order, clearance or sale items.